RFP QuestBeta
Awarded · ResultStage · contract

Ministry of Justice

Application Maintenance and Support Services

IT ServicesCPV 72000000
Value£60.3m
Awarded8 Aug 2023
Published15 Sept 2023
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£60.3mtotal contract value
median £120k
this tender£0£65.2m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

To provide: i) application maintenance and support for ~35 business-critical applications the majority of which are used by HM Courts and Tribunal Service; and ii) potential application development and enhancement services, as and when required.

The applications vary in size, complexity, component technologies, user numbers, interfaces with other applications, security requirements, service and support hours, business criticality and hosting arrangements.

Most of the applications are classed as "heritage applications" due to their age.

Many are business critical case management or case progression systems used by the courts and are typically complex and bespoke.

Applications may be removed from scope as they are retired or replaced under new supplier arrangements.

Key requirements

What the supplier must deliver

01

I) application maintenance and support for ~35

i) application maintenance and support for ~35 business-critical applications the majority of.

02

Other applications, security requirements, service and support

other applications, security requirements, service and support hours, business criticality and.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
d4b940f8-6319-456c-af18-76c1180c157b
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_347516/1257871
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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