RFP QuestBeta
Awarded · ResultStage · contract

York St John University

GB-YORK: Customer Relationship Management (CRM) Services ITT

IT ServicesCPV 72000000 72200000 72210000 72212000
Value£50k
Awarded29 May 2024
Published14 May 2024
RegionYorkshire and the Humber
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£50ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

NOTE: This notice was updated on 15 May 2024 for the following reason: The original draft of this notice erroneously stated that this work was not suitable for Small to Medium-sized Enterprises (SMEs).

To clarify, this work would indeed be suitable for SMEs, and their participation in this exercise is welcomed.(The University requires the delivery of additional functionality on our existing Dynamics CRM platform.

Existing user stories need to be delivered as well as analysis to discover new user stories and use cases.

Our aim is to produce a minimum viable product (MPV) to support business processes.

It should be noted that this work has already been started on delivery of several requirements, work is also required for completion of those already started.)

Key requirements

What the supplier must deliver

01

Existing user stories need to be delivered

Existing user stories need to be delivered as well as analysis to discover new user stories and use cases.

02

Our aim is to produce a minimum

Our aim is to produce a minimum viable product (MPV) to support business processes.

03

It should be noted that this work

It should be noted that this work has already been started on delivery of several requirements, work is also required for completion of those already started.).

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Reveal who to approach at York St John University, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ad5f59f7-b0ea-4bd7-b465-e6dd0441b7ed
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP861892994
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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