RFP QuestBeta
Awarded · ResultStage · award

London Borough of Merton

Technology solution to support the management of Land and Property and Public Protection Services

IT ServicesCPV 72000000
ValueValue not published
Awarded
Published20 Mar 2024
RegionNationwide
Outcome — awarded
Idox PLC

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Commercial.services@merton.gov.uk

The procurement contact named on the official notice.

The brief

The London Borough of Merton has tenders awarded to a ‘technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges.

A new solution will replace the current legacy system to enhance service delivery.

A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council’s Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton.

This system will enable the business to continue to meet its statutory duties and support day to day activities.

A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies.

The system provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys.

Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand.

Key requirements

What the supplier must deliver

01

A cloud hosted, modern and configurable single

A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council’s Land and Property services including Building Control,.

02

This system will enable the business

This system will enable the business to continue to meet its statutory duties and support day.

03

A modernised system will improve business processes

A modernised system will improve business processes, provide mobile.

04

The system provides a fully integrated Solution

The system provides a fully integrated Solution that.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

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Source & provenance
OCID
ocds-h6vhtk-03ec18
Stage
award · Awarded
Source
Find a Tender
Buyer ref
008983-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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