RFP QuestBeta
Awarded · ResultStage · award

Durham County Council

Care Connect Digital Upgrade - Alarm Receiving Centre Platform

Software & IT SystemsCPV 48000000
ValueValue not published
Awarded
Published10 May 2024
RegionNationwide
Outcome — awarded
Chubb Fire & Security Limited

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Mackenzie Heath
mackenzie.heath@durham.gov.uk
+44 3000264859

The procurement contact named on the official notice.

The brief

This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform.

Due to the impending switch off of the analogue phone network (PSTN), to be completed by December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital personal alarms and communication with other digital equipment.

The scope of this arrangement may be extended to include any new or emerging technologies or products to support or enhance the Alarm Receiving Centre platform.

This procurement is issued under an Open Tender (Find a Tender Service Threshold) Process.

The expected start date for the proposed contract is 1st May 2024.

The expected end date for the proposed contract is 30th April 2027.

The proposed contract is to be let with two options to extend for a further 36-months per extension period from the actual end date.

Proposed extension period 1: 1st May 2027 - 30th April 2030.

Proposed extension period 2: 1st May 2023 - 30th April 2033.

Key requirements

What the supplier must deliver

01

Technologies or products to support or enhance

technologies or products to support or enhance the Alarm Receiving Centre platform.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-0425d9
Stage
award · Awarded
Source
Find a Tender
Buyer ref
014902-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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