Contract for the provision of Debt Collection Services
The procurement contact named on the official notice.
https://homeoffice.app.jaggaer.com/ All submissions and clarifications must be made via the Home Office Jaggaer eSourcing portal. Suppliers must be registered on the system to access the tender documents and submit a response.
The submission route named on the official notice.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Description: The Home Office seeks a commercial partner for the provision of debt collection services.
Debt owed to the authority (the Home Office) arises in a number of different ways including fines and penalties, charges and staff overpayments.
This can be against individuals and organisations who predominantly are in the UK, but some may be based overseas.
The Home Office has in the past established debt management and collections service suppliers for debt recovery services in respect of its overdue debt.
Such services including the handling of court recovery procedures on behalf of the home office and the provision of other debt recovery services to facilitate the recovery of all forms of debt and reduce the average debtor payment time.
The content of this Notice, including the nature of works and services including start date of contract, may be the subject to change.
The contract is expected to commence in January 2026 and run until January 2029, with a potential extension to January 2030.
Additional Information: Prior market engagement has taken place under a UK2 Preliminary Market Engagement Notice.
Suppliers who participated in that process and signed a non-disclosure agreement (NDA) that was confirmed by the Home Office do not need to take any further action.
Those NDAs remain valid and will cover participation in this tender.
New suppliers wishing to access background materials or participate in the tender must first register on the Home Office Jaggaer eSourcing portal: https://homeoffice.app.jaggaer.com.
Once registered, suppliers should email [insert email address] using the subject line: Project_18803 Debt Collection Service and include the following details: • Organisation name • Contact name • Email address • Telephone number Instructions for signing the NDA and accessing the background documents will then be provided.
Please note that all aspects of the procurement process, including document access, clarifications, and tender submission will be managed exclusively through the Home Office Jaggaer eSourcing portal.
What the supplier must deliver
The contract is expected to commence in
The contract is expected to commence in January 2026 and run until January 2029, with a potential extension to January 2030.
Suppliers who participated in that process
Suppliers who participated in that process and signed a non-disclosure agreement (NDA) that was confirmed by the Home Office do not need to take any further action.
New suppliers wishing to access background materials
New suppliers wishing to access background materials or participate in the tender must first register on the Home Office Jaggaer eSourcing portal: https://homeoffice.app.jaggaer.com.
Once registered, suppliers should email [insert email
Once registered, suppliers should email [insert email address] using the subject line:.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
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The full intelligence dossier
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- OCID
- ocds-h6vhtk-04eb44
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 042847-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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