Independent Complaints Adjudication Services for Ofsted
The procurement contact named on the official notice.
n/a
The submission route named on the official notice.
This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.
The Department for Education (DfE) requires a supplier to provide an independent adjudication service in relation to Ofsted’s handling of complaints about its work including: handling individual complaints, the provision of advice, regular reporting regarding the volume and nature of the complaint, and publication of an annual report.
The adjudication service is independent of Ofsted.
Conclusions and recommendations are independent of both Ofsted and DfE.
The supplier will refer to the service as the Independent Complaints Adjudication Service for Ofsted (ICASO) and is required to identify themselves as the supplier of this service and provide information regarding the service with a webpage that can be referred to on Ofsted’s webpage.
What the supplier must deliver
The supplier will refer to the service
The supplier will refer to the service as the Independent Complaints Adjudication Service for Ofsted (ICASO) and is required to identify themselves as the supplier of this service and provide information regarding the service with a webpage that can be referred to on Ofsted’s webpage.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-056a04
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 048952-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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