The Swaythling Housing Society Ltd (Trading as Abri)
Customer Journey Mapping Project
This is a contract result notice, not an open opportunity. Details from the official award data.
In 2026 Abri commences its new corporate strategy.
Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.
A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two.
With clear realistic and actionable plans to close those gaps to inform future practice.
What the supplier must deliver
Key components of this strategy are
Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at The Swaythling Housing Society Ltd (Trading as Abri), and generate a go-to-market strategy from their news, accounts and people.
Ask me about this tender, the buyer, who wins their work, or whether you should bid.
- OCID
- ocds-h6vhtk-0608e3
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 038153-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
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The Swaythling Housing Society Ltd (Trading as Abri)’s tender network
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