RFP QuestBeta
Awarded · ResultStage · award

The Swaythling Housing Society Ltd (Trading as Abri)

Customer Journey Mapping Project

ValueValue not published
Awarded
Published27 Apr 2026
RegionNationwide
Outcome — awarded
REINVIGORATION LTD

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Ben Page
procurement.team@abri.co.uk

The procurement contact named on the official notice.

The brief

In 2026 Abri commences its new corporate strategy.

Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.

A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two.

With clear realistic and actionable plans to close those gaps to inform future practice.

Key requirements

What the supplier must deliver

01

Key components of this strategy are

Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at The Swaythling Housing Society Ltd (Trading as Abri), and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-0608e3
Stage
award · Awarded
Source
Find a Tender
Buyer ref
038153-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

The Swaythling Housing Society Ltd (Trading as Abri)’s tender network

Assembling the network…