Service of the site Gate monitoring system
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
As of January 2025, the system initial 12-month parts warranty, that covers manufacturing defects and workmanship for all hardware supplied by Symetrica Security Ltd. will expire and Symetrica recommends the uptake of a service and support contract along with the purchase of a locally stored set of useable spare parts to allow the Sellafield Maintenance team to deliver first and second line support to the system on the understanding that Sellafield staff maintain a level of technical training on the system and its software.
A spare parts provisioning offer is being made separately to this service proposal.
Symetrica is offering the following service solution to provide remote and site response services to support the customer support provided by Sellafield technical staff.
The Annual servicing of this system was NOT undertaken in 2025 due to security passes & weather implications.
SGMS is the Site Gate Monitoring System (They prevent theft of nuclear material from the site.)
What the supplier must deliver
The uptake of a service and support
the uptake of a service and support contract along with the purchase of a locally stored set of useable spare.
Parts to allow the Sellafield Maintenance team
parts to allow the Sellafield Maintenance team to deliver first and second line support to the system on the.
Understanding that Sellafield staff maintain a level
understanding that Sellafield staff maintain a level of technical training on the system and its software.
Symetrica is offering the following service solution
Symetrica is offering the following service solution to provide remote and site response services to support the customer support provided by Sellafield technical staff.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-06c912
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 065405-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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