RFP QuestBeta
Awarded · ResultStage · contract

Durham County Council

Specialist Social Care Assessment AI Tool - Direct Award via G-Cloud 14

Software & IT SystemsCPV 48000000
Value£187k
Awarded15 May 2025
Published30 Jun 2025
RegionNorth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£187ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Durham County Council require the use of a purpose made AI tool for social workers to be utilised within AHS & CYPS to automate documentation using natural language processing and machine learning.

This specific tool will record audio, transcribe the audio and produce a specialist summary based on a template designed to support Durham County Council's requirements.

The system will be user friendly and simple to use for Social Workers with a varying technical skills and comfort.

The system is a fully secure web based system that will not need any specialist software and can be used by any of the Council's devices such as Smart Phone, Laptops, Tablet and Hybrid Machines.

Therefore a direct award via the G-Cloud 14 framework has been conducted following Beam Up being identified as the sole provider of this system in a search, this will also retain continuity with the current standard tool being used by Social Workers in England.

Key requirements

What the supplier must deliver

01

This specific tool will record audio, transcribe

This specific tool will record audio, transcribe the audio and produce a specialist summary based on a template designed to support Durham County Council's requirements.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Buyer intelligence

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Source & provenance
OCID
9be848dc-4648-4420-b3e7-fe3e77f26d99
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
002285 / 25-C031 / OPEN2025834
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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