RFP QuestBeta
Awarded · ResultStage · contract

N H S Shared Business Services

The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority

Software & IT SystemsCPV 48000000
Value£23k
Awarded27 Feb 2026
Published10 Mar 2026
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£23ktotal contract value
median £91k
this tender£0£1.1m

This sits below the typical range for Software & IT Systems contracts — a smaller, more accessible award. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

The provision will provide improvements to the current screen sharing functionality within Microsoft Teams to provide remote support to users of the Technology Service Desk with the introduction of a dedicated remote-support tool.

Providing interaction directly with service-user devices remotely and provide additional functionality, effectiveness and streamlining to technical support capabilities by dedicated, service-specific features expected by a dedicated remote support tool.

Key requirements

What the supplier must deliver

01

The provision will provide improvements to

The provision will provide improvements to the current screen sharing functionality within Microsoft Teams to provide remote support to users of the Technology Service Desk with the introduction of a dedicated remote-support tool.

02

Providing interaction directly with service-user devices remotely

Providing interaction directly with service-user devices remotely and provide additional functionality, effectiveness and streamlining to technical support capabilities by dedicated, service-specific features expected by a dedicated remote support tool.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
90680bb4-2ff5-46aa-91ae-3a2ad6a46170
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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